Frequently Asked Questions:
What are your hours?
Monday - Friday 8am to 5pm, Saturday 8am to 2pm, and closed on Sunday
Where are you located?
We are located south of 119th and Pacific, just a few blocks south of Big Fred’s (same plaza as Brother Sebastian’s). See a map.
How do I place an order? How much of a notice do I need to give? What can I order?
You can either call the store or go to “Place Order” tab and send one via e-mail. You may order any flavor from any day for your order. We ask that you give us two business days notice. If you need your cake/cupcakes sooner, call the store (402.334.6800) to see if your order can be created in less time.
Do you deliver?
Yes, it’s a $20 delivery charge within the Omaha area. We ask for the same notice as an order.
Do you do more than cupcakes?
We also do cakes for all occasions. Check under the “pricing” tab for sizes and prices.
What do you do for weddings?
We can either do cupcakes, a traditional wedding cake, or both!
How do I set up a wedding appointment?
Please call the store to see when we have an available appointment. There is a $10 fee for a cake appointment. The fee, which is refundable up to 24 hours before the appointment, includes 3 samples. Additional samples are $2 each. If you choose to book your wedding with Cupcake Island, the $10 appointment fee applies to the $50 fee to reserve the date for your wedding.
What is the difference between a cupcake cake and cupcakes in the shape of a cake?
Cupcakes in the shape of a cake are multiple cupcakes frosted together like a cake. A cupcake cake is an actual cake that is in the shape of a cupcake (this usually feeds 12-15 people).
Are your cakes the same as your cupcakes?
Yes, our cupcakes and cakes are made from the same batter.
Do you make vegan, gluten free or sugar free cupcakes/cakes?
Yes, we do. We can make them in any size in either chocolate or vanilla. For cupcake orders, we require a minimum of six cupcakes. We require a two-day notice for all vegan, gluten free or sugar free orders of cakes or cupcakes.
Are you a nut free facility?
We do have nuts in the facility and try to avoid cross contamination but we can’t guarantee it.
Do you make shaped cakes?